000 — Post-investment infrastructure

    Operational improvement is the lever the next exit depends on.

    We build the systems inside portfolio companies that turn cost-side gains into EBITDA — and EBITDA into exit multiple.

    Not growth marketing. Not an SDR team. Infrastructure the operating partner can hold accountable, owned by the portco, sized to the hold period.

    Read the assessment →

    Bain Global Private Equity Report, 2026
    Gain.pro, 2025

    Multiple expansion is gone. What remains is operational improvement
    during the hold period.

    001 — Cost is controllable

    Revenue is a market problem.
    Cost is an operating one.

    Sponsors don't control demand cycles, competitor pricing, or category growth. They do control how work moves through a portfolio company — what's automated, what's measured, where the manual seams sit.

    Cost-side operational improvement is the most reliable EBITDA lever in this cycle because it's the only one entirely inside the portco's perimeter. It compounds quietly, drops to the bottom line on a known multiple, and survives a CEO change.

    Position

    Most portfolio underperformance is an execution gap, not a strategy gap.

    AlixPartners · 2025

    6months

    Typical time-to-impact on a portco engagement, post-scoping.

    Source: Craft Digital portfolio data

    8× EV

    Enterprise value created per dollar of profit at standard exit multiple.

    Source: PitchBook median EV/EBITDA, lower-mid market

    100%

    Addressable across every portco. Each one has cost-side surface area.

    Source: Craft Digital engagement scoping

    002 — The misalignment

    The sponsor and the operator are solving different problems.

    That gap, not strategy, is where most portfolio underperformance hides. Closing it is what we do.

    Source: AlixPartners, 2025

    What PE prioritizes

    Efficiency.

    Cost-out. Margin discipline. Back-office leverage from AI.

    What portco CEOs prioritize

    Revenue.

    Speed-to-lead, sales execution, customer experience, growth.

    003 — How we engage

    We slot into the value creation plan.

    Post-close. Not in deals. Through the operating partner. The assets we build sit on the portfolio company's balance sheet, not ours.

    01 · When we engage

    Post-close. After the 100-day plan converges, before the year-one operating review.

    02 · Who we work through

    The operating partner or value creation lead. The portco CEO is in the room, not on the org chart.

    03 · What we build

    Infrastructure that survives a CEO change. No vendor lock-in. No proprietary middle layer.

    04 · What you keep

    Real assets on the balance sheet. Documented systems. A team trained to run them.

    · VCP-aligned· Hold-period scope· Operating-partner accountable· EBITDA-impact measured
    "

    Most portfolio underperformance is an execution gap, not a strategy gap.

    Craft Digital · Position

    004 — The Value Creation Assessment

    A 3-week diagnostic.
    $25,000. Flat fee. No hourly tracking. No scope creep.

    Duration

    3 weeks

    Fee

    $25,000

    Sections

    5

    I.

    Technology stack

    What you have running, what it costs, where it leaks.

    II.

    Process & workflow

    How work moves through the company, including the manual seams.

    III.

    Automation & efficiency

    Where AI replaces or augments work, with EBITDA impact estimated.

    IV.

    Market & competitive

    The shape of the category, the moves available to a $50M operator.

    V.

    Go-forward plan

    Phased build roadmap, costed, owned by the operating partner.

    Output is a custom web report, not a deck. Findings prioritized by impact. Phased build plan attached.

    See an example assessment →

    005 — EBITDA impact simulator

    Every dollar of EBITDA, worth 8x at exit.

    Most portfolio companies leave 5 to 15 percent of operational margin on the table. Move the sliders to see what closing that gap means in EBITDA growth and enterprise value created across a portfolio at the standard 8x exit multiple.

    Portfolio size8 portcos
    Avg revenue per portco$50M
    Operational gain5%

    Annual EBITDA increase

    $20.0M

    5% operational gain · across 8 portcos

    Enterprise value created at exit

    $160M

    at 8x EBITDA exit multiple

    Every $1M in EBITDA growth ≈ $8M in enterprise value at exit.

    006 — Case studies

    What this looks like in production.

    001Multi-location automotive
    Multi-location auto service group. workflow diagramMulti-location automotive · workflow

    Multi-location auto service group.

    6 locations unified on one scheduling platform, plus an AI voice agent booking 30% of overflow and after-hours leads.

    Read the case study →
    002Field services franchise
    National field services franchisor. workflow diagramField services franchise · workflow

    National field services franchisor.

    Voice agent + drive-time-aware scheduling that doubled franchise locations with no added customer service headcount.

    Read the case study →
    003Waste services
    Regional waste services operator. workflow diagramWaste services · workflow

    Regional waste services operator.

    24/7 voice agent and a geo-aware quote calculator that cut monthly ad spend in half at the same conversion volume.

    Read the case study →

    007 — Schedule scoping

    Thirty minutes.
    One portco.
    One scope.

    We use the call to confirm fit, name the portco, and align on the first three weeks. If the assessment isn't the right next move, we'll tell you on that call.

    Email instead

    Length

    30 min

    Format

    Video

    Cost

    $0

    What the call covers

    1. 0100:05VCP context. Where the portco sits in the hold period.
    2. 0200:10The two or three operational levers most likely in scope.
    3. 0300:15Whether a full assessment is the right next step, or something narrower.
    4. 0400:25Logistics. Sequencing. Who is in the room from your side.

    Run by Clinton Ehrlich or Derek Brenner. No SDR. No deck.