30–45 days · $15,000
Communication Dashboard
Every lead, call, and conversation your systems create — one screen.
// Intelligent Customer Service Platform
Every call answered. 24/7. No voicemail.
An AI agent on your phone lines that answers instantly — handling questions, booking appointments, and routing to your team when a human is needed.
answering
Inbound · 10:32 AM
line 1 · 01:34
CallerHi — I'd like to book a service appointment for Thursday.
AgentAbsolutely. I'm pulling up Thursday's availability now.
Call Routing
live
Current outcome
Booked
on the calendar
calls answered
100%
after-hours captured
yes
voicemail
0
* illustrative
live · 24/7 — listening for next caller
01 // The problem
Missed calls are missed revenue. Voicemail boxes fill up, front-desk staff drown in routine questions, and after-hours callers go to competitors.
02 // Who it's for
- Businesses with real call volume — this solution is deliberately premium and not for everyone
- Multi-location operations and service/support departments
- Appointment-driven businesses drowning in scheduling calls
- Teams with existing call centers or offshore support
03 // What you get
- AI agent answering your lines instantly, 24/7
- Handles common questions end-to-end (hours, scheduling, status, FAQs)
- Qualifies callers and books appointments
- Routes intelligently and transfers to your team when needed
- Built on your knowledge base, integrated with your CRM
- Call analytics and reporting
- Tested, tuned, and managed by us for a full year
04 // How we build
Every platform is built with the most advanced AI technology available — and we'll tell you exactly what that is. We engineer in Lovable and Claude Code, always on the newest model generations as they release (Claude Fable 5-class models — not last year's AI). Custom AI agents do real work inside the systems we ship. And there's a process behind every build — developed in Lovable, version-controlled in GitHub in a secure cloud environment, and hosted on Vercel. The same modern stack the best software companies run on: fast to build, secure and stable to operate.
05 // Timeline
Discovery through launch in 60 days — including conversation architecture, knowledge base creation, CRM integration, and live testing.
06 // Pricing
$30,000
Compare against what front-desk and call-center coverage costs across locations and shifts — plus the revenue in calls you're missing today.
- $30,000 one time — including a year of management and optimization
- Year 2: $1,500/mo Platform Management
Usage (phone lines, AI minutes) billed directly to you by the providers at cost — your card on file, full transparency, no markup from us.
07 // Frequently asked questions
Does this replace my staff?
No — it's the first line of engagement. It triages, answers routine questions, qualifies, books, and routes; your team handles the conversations that need them.
Who pays for phone lines and AI minutes?
You do, directly to the providers at cost — your card on file, no markup from us. Our fee covers management and optimization only.
How do calls reach a human?
Live-transfer logic routes to your team by rules you define — department, urgency, caller type, business hours.
Is this right for my business?
If you have real call volume — multiple locations, a service department, heavy scheduling, or a call center — yes. If not, one of our other solutions likely fits better.
What happens after the first year?
$1,500/mo Platform Management: prompt tuning, knowledge base updates, routing optimization, analytics, support.
Ready to see if this fits? Let's talk.
// Enterprise
Need Something More Custom?
Not every business fits inside a standardized solution. For organizations with more complex operational needs, Craft Digital designs and builds custom AI infrastructure tailored to your business.
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