--- title: "Privacy Policy | Craft Digital" description: "How Craft Digital collects, uses, and protects your information. Read our privacy policy for details on data handling and your rights." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "Craft Digital", "url": "https://craft-digital-systems.lovable.app/", "logo": "https://craft-digital-systems.lovable.app/og-image.png", "description": "Custom software, AI, automation, and operational infrastructure for mid-market operators and their investors." }, { "@context": "https://schema.org", "@type": "WebSite", "name": "Craft Digital", "url": "https://craft-digital-systems.lovable.app/" } ] --- [![Craft Digital](/__l5e/assets-v1/bc7a6fac-7a94-4caa-a751-a7e463885a50/craft-logo-full-color.svg) ](/) [Solutions](/solutions)[Custom Development](/custom-development)[Case Studies](/work)[About](/about) Book a Call Menu Effective May 12, 2025 # Privacy Policy Craft Digital AI LLC ("Craft Digital," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://craftdigital.ai (the "Site"), and use our services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. 1 ## Introduction Craft Digital AI LLC ("Craft Digital," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://craftdigital.ai (the "Site"), and use our services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. 2 ## Information We Collect ### 2.1 Personal Information We may collect personal information that you voluntarily provide to us when you: - Register for an account - Make a purchase or subscribe to our services - Sign up for our newsletter - Contact us with inquiries or feedback - Participate in surveys, promotions, or contests This information may include: - Name - Email address - Phone number - Billing address - Payment information - Company name and job title ### 2.2 Automatically Collected Information When you access our Services, we may automatically collect certain information, including: - IP address - Browser type and version - Operating system - Device information - Pages visited and time spent on pages - Referring website addresses - Geographic location (based on IP address) ### 2.3 Cookies and Tracking Technologies We use cookies, pixel tags, and similar technologies to collect information about your browsing activities. For more information, please see our Cookie Policy. 3 ## How We Use Your Information We may use the information we collect for various purposes, including to: - Provide, maintain, and improve our Services - Process transactions and send related information - Send promotional communications (with your consent where required) - Respond to your comments, questions, and requests - Monitor and analyze trends, usage, and activities - Detect, investigate, and prevent fraudulent transactions and other illegal activities - Personalize and improve your experience - Comply with legal obligations 4 ## Legal Basis for Processing If you are in the European Economic Area (EEA) or United Kingdom (UK), we process your personal data based on the following legal grounds: - **Consent:** Where you have given us consent to process your data for a specific purpose - **Contract:** Where processing is necessary to perform a contract with you - **Legal obligation:** Where we need to comply with a legal obligation - **Legitimate interests:** Where we have a legitimate interest that does not override your rights 5 ## Sharing Your Information We may share your information in the following situations: - **Service Providers:** We may share your information with third-party vendors who perform services on our behalf - **Business Transfers:** We may share or transfer your information in connection with a merger, acquisition, or sale of assets - **Legal Requirements:** We may disclose your information if required by law or in response to valid legal requests - **With Your Consent:** We may share your information for other purposes with your consent 6 ## Data Retention We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it. 7 ## Data Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 8 ## Your Rights Depending on your location, you may have certain rights regarding your personal information, including: - The right to access and receive a copy of your personal information - The right to rectify inaccurate personal information - The right to request deletion of your personal information - The right to restrict or object to processing - The right to data portability - The right to withdraw consent To exercise these rights, please contact us at privacy@craftdigital.ai. 9 ## California Privacy Rights If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including: - The right to know what personal information we collect, use, and disclose - The right to request deletion of your personal information - The right to opt-out of the sale of your personal information - The right to non-discrimination for exercising your privacy rights 10 ## European and UK Privacy Rights If you are in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR, including the right to lodge a complaint with a supervisory authority. 11 ## International Data Transfers Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected. 12 ## Children's Privacy Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information. 13 ## Third-Party Links Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit. 14 ## Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. 15 ## Do Not Track Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. We currently do not respond to Do Not Track signals. 16 ## SMS / Text Messaging Opt-In Data When you provide your phone number and opt in to receive text messages from Craft Digital, we collect your phone number, name, and consent preferences solely for the purpose of delivering the messages you have requested. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 17 ## Contact Us If you have any questions about this Privacy Policy, please contact us using the information below. Craft Digital AI LLC Email: privacy@craftdigital.ai Website: https://craftdigital.ai [![Craft Digital](/__l5e/assets-v1/b959f9c9-7914-488d-b4ec-368b171a61e0/craft-logo-white.svg) ](/) We build AI software that replaces spreadsheets, disconnected systems, and manual work. 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